Returns

Returning products

Returning a product is to be done on your expense, unless the product is faulty or damaged upon delivery. Returned products are to be sent as letters or postal packages, and not for COD. Please pay for insurance for any return shipments, as we are not responsible for merchandise that gets lost or damaged in transit. When you have applied the return policy you shall return the product personally or by mail to us.

Return Policy 

DravTech return period is 14 days.

DravTech shall, if under the jurisdiction of our return policy, refund you what you have paid for the product as soon as possible, but latest within 30 days of the product being returned. You are oblige to pay for the return delivery of the product. DravTech will pay to send replacement products.

In your message to us you must clearly state that you regret your purchase. The return period is counted from the day you received the the product. If you have purchased a customized product -or a product with a significant personal customization, the return period is counted from the day DravTech have informed you about the product and are subject to a 15% restocking fee.

You do not qualify for our return policy if: 

If the product is not longer new and unused.

When returning a product/service: 

-You are obliged to keep the product in the same condition as when delivered.

-You must not have used the product/service, however you have the right to investigate the condition the product was in when delivered. If damage or harm is caused to a product while investigated the product does not qualify for the return policy.